Our mission is to give our clients peace of mind and to bring Fortune 500 expectations and service levels to the Small Business market. We accomplish this by delivering the right combination of business and technology expertise to small businesses through cost-effective solutions, pro-active support, and an exceptional client experience. This results in our clients developing more efficient and profitable organizations.
Imara's Business Values As your business partner we are committed to providing solutions that will fit into your specific industry allowing technology to be an asset for your business. We are dedicated to superior customer service as well as building lasting relationships by providing top level support for all your technology needs.
Service – INS is committed to delivering an exceptional customer experience
Commitment to Excellence – INS is committed to dedicating ourselves to go the extra mile
Integrity – At INS, we are committed to setting an example of integrity. We pledge to do what we say we will do, when we say we will do it – and if we fail to honor this promise, we pledge to take proactive steps to rectify any error or oversight.
Trust – Always acting in the best interests of our clients. Trust is being honest, open and transparent. Telling it like it is and having the strength and self-belief to do so. It’s managing expectations. Delivering on promises. Standing behind our decisions. Being committed to building long-term relationships. It’s the stability of personnel. Our history of performance. Consistently driving great outcomes. It’s the confidence our clients have in our expertise. It’s caring about our reputation and working hard to build it.
Respect – Honoring, listening and communicating in a respectful manner with each other, our clients and our community.
Team work – INS is a highly client-oriented company. We place great value upon the concepts of collaboration with and support of one another, both within the infrastructure of our own team and with the members of your organization..Work collaboratively and respectfully to continuously improve
Our success is measured by the personal and financial success of our clients, our employees, our company, and our service to our community.